Terms & Conditions

Please read the terms of use carefully before using this web site. By accessing and using this web site in any way, including, without limitation, browsing the web site, using any information, and/or placing an order for products, you agree to and are bounded by the Terms of Use described in this document. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED HERE, DO NOT USE THIS WEB SITE IN ANY WAY . The Terms of Use are entered into by and between iSexy.shop and you.

modifications

iSexy reserves the right at iSexy.shop's sole discretion to change, modify, update, add, or remove portions of the Terms & Conditions at any time without notice to you. Please check these Terms & Conditions for changes. Your continued use of this web site following the posting of changes to the Terms & Conditions will mean you accept those changes.

Privacy Policy

iSexy is committed to respecting your privacy. Our Privacy Policy can be found at Privacy Policy. By using this website, you are consenting to the processing of your data by iSexy.shop and consenting to the terms of our Privacy Policy.

Legal Disclaimers

Our Legal Disclaimer can be found at Legal Disclaimer. By using this website, you are consenting to the terms of our Legal Disclaimer.

Product Usage

Most of the products sold by iSexy are made by Japanese manufacturers for the Japanese market. Unless otherwise specified, all instruction manuals and packaging that accompany the products, including any displays on the products, are in Japanese. In the case that you cannot read these instructions, please refer to the forum of our web site, where you can find helpful and easy-to-follow instructions. If you need further help, feel free to contact us using the "Contact Us" link on the bottom of every page.

Shipping information

For more information on shipping, please go to Shipping information.

Price match policy

For detailed information about our Price Match Policy, please go to Price match policy.

special offer

All special offers are subject to availability and change without notice. Special offers cannot be retroactively applied to previous orders. There may be times when customers receive a free item as part of the promotion, it is the customer's responsibility to make sure the free item is added to their cart before checkout. Free items cannot be added to an order after checkout. Only one coupon code is allowed per order unless otherwise stated.

Coupon codes do not apply to Gift Certificate purchases.

Return Policy

For sanitary purposes, ALL SALES ARE FINAL. More information is available at Return Policy.

PayPal Policy

Please make sure that your shipping address is updated and correct when using PayPal as your payment method. iSexy is unable to change the shipping address once a package is in transit.

Chargeback / Dispute Policy

We encourage everyone to contact us regarding any issues with their order. We will do our best to handle and resolve the issue and refund/reimburse properly if warranted.

If you filed a dispute or chargeback without ever contacting us, your account will be banned immediately and all perks and rewards removed. No exceptions.

We reserve the right to forward the case to a collection agency. We also reserve the right to report the incident for inclusion in a chargeback abuser database. The information reported will include full name, email, order date, order amount, IP address, full address and phone number.

Account Suspension/Termination

If your account has too many cancels or what could be seem as fraudulent activity, then our system will automatically suspend or ban your account. You will need to contact our customer service for re-activation. Not all accounts will be reactivated and the suspension/ban could be permanent and all your reward points and perks removed.